Frequently Asked Questions

Question 1

What areas do you serve?

Accepted Answer

We proudly serve Mayfield, KY, and the surrounding communities, including all nearby towns and highways. Whether you are local or traveling through the area, our team is ready to respond quickly and provide reliable towing, recovery, and auto repair services.

Question 2

Are you available 24/7?

Accepted Answer

Yes! Our team is available 24 hours a day, 7 days a week. We understand that vehicle emergencies can happen at any time, day or night, so we are always on call to help you get back on the road safely.

Question 3

What types of towing services do you offer?

Accepted Answer

We specialize in a wide range of towing services, including:  Long-distance towing for vehicles that need to be transported across cities or states.  Heavy-duty towing and recovery for large trucks, commercial vehicles, and heavy machinery.  Local towing for cars, SUVs, and light trucks within the Mayfield area.  Accident recovery, including safely moving vehicles from crash sites to repair shops or storage.  Our fleet is equipped with modern, state-of-the-art equipment, and our experienced technicians are trained to handle even the most challenging towing situations safely and efficiently.

Question 4

Do you provide roadside assistance?

Accepted Answer

Yes, we offer a full range of roadside assistance services, including:  Jump-starts for dead batteries  Flat tire changes  Fuel delivery if you run out of gas  Vehicle lockout assistance  Winch-outs for vehicles stuck in ditches or mud  These services are designed to get you moving again quickly and safely, without needing a full tow in many cases.

Question 5

What should I do if I’m stranded on the road?

Accepted Answer

If you find yourself stranded, stay in a safe location away from traffic if possible. Then, call us immediately with your exact location, vehicle type, and the nature of the issue. We’ll dispatch a tow truck or technician right away and provide guidance while you wait. Your safety is our top priority until help arrives.

Question 6

Do you handle accident recoveries?

Accepted Answer

Yes. Our team has extensive experience handling vehicles involved in accidents. We can safely recover and transport your vehicle from the scene to your preferred repair shop or storage location, taking care to prevent further damage and making the process as stress-free as possible for you.

Question 7

Can you tow heavy-duty vehicles or machinery?

Accepted Answer

Absolutely. We specialize in heavy-duty towing and recovery, which includes:  Large commercial trucks  Construction equipment  Farm machinery  Oversized vehicles that require specialized towing equipment  Our trucks and recovery tools are designed to safely handle vehicles of all sizes and weights.

Question 8

Do you offer auto repair services?

Accepted Answer

Yes! In addition to towing and roadside services, we provide comprehensive auto repair solutions, including:  Engine and transmission repair  Brake and suspension services  Oil changes and routine maintenance  Diagnostics and troubleshooting  Our skilled mechanics treat every vehicle with care, ensuring it is repaired correctly and safely.

Paul's Towing and Recovery Assistant

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